Provider: DigitalFreedom — a brand of DigitalFreedom Global LLC, 30 N Gould St, Ste N, Sheridan, WY 82801, United States · hello@digitalfreedom.co.za

1. Scope and acceptance

1.1 Agreement

These Terms govern your use of the Snapshots iOS app and the website at snapshots-quiz.app (“the Services”), provided under the DigitalFreedom brand by DigitalFreedom Global LLC (“the Provider”).

1.2 Global scope

Snapshots is distributed through the Apple App Store and is therefore available in every country and territory that store serves. These Terms apply globally. The Provider applies EU law as its baseline standard; mandatory consumer-protection and other statutory rights granted by your country of residence remain unaffected and prevail wherever they are more protective.

1.3 Acceptance

By using the Services you agree to these Terms. If you do not agree, do not use them.

1.4 Eligibility

To enter into a contract with us you must have legal capacity under the law of your place of residence — generally 18, and 19 in South Korea. Minors may use the Services only with the involvement of a parent or guardian who accepts these Terms on their behalf.

This is a different question from the age at which you can consent to the processing of your personal data, which Member States set between 13 and 16 and which is dealt with in the privacy policy. Neither number governs the other.

2. What Snapshots is

2.1 The service

Snapshots is a word puzzle game. Three AI-generated images hint at one word; a sixty-second timer runs; a correct answer adds time and raises a streak multiplier. Puzzles are downloaded to your device in advance, so a session keeps working without a network connection. A globally unique player name, chosen by you on first launch, identifies your entry on the leaderboard. There is no account in the usual sense: no email address, no password, no sign-in.

2.2 Modifications

The Provider may modify, suspend or discontinue the Services. For consumers in the EU and EEA this right is limited: beyond what is necessary to keep the Service in conformity, it is modified only for a valid reason stated here — adaptation to a new technical environment, to changed platform requirements or to legal requirements, or discontinuation of a third-party service a feature depends on — and a modification that more than insignificantly affects your access or use is notified in advance on a durable medium, together with your right to terminate free of charge within 30 days if the modification is detrimental (Art. 19 Directive (EU) 2019/770 / § 327r BGB).

2.3 Availability

The Services are provided on an “as available” basis. We aim for high availability but do not guarantee uninterrupted operation. The offline-first design of the app means short backend outages do not stop you playing. The security and conformity updates we owe are described in § 2.4.

2.4 Updates

Security and conformity updates are provided for at least five years from the date a version is placed on the market — the period Art. 13(8) of the Cyber Resilience Act (Regulation (EU) 2024/2847) sets, and which we adopt as a global commitment. That covers security and conformity, not new features, and it does not oblige us to keep the app available in the store. If the Services are discontinued, we announce it at least 30 days in advance and continue to patch delivered versions until their stated period ends.

3. Player name

3.1 Choosing one

The player name must be unique. You choose it; we do not verify who you are.

3.2 Your responsibility

Do not use a name that infringes a third party’s rights, that is unlawful, hateful, sexually explicit, or that impersonates another person. Do not enter your own personal data into it — it is published on a leaderboard visible to other players, and an email address or a real full name does not belong there.

3.3 Removal

We may remove or rename a player name that violates § 3.2, and remove the associated scores, without prior notice. Where the violation is not obvious, we contact you first if we have a way to reach you.

3.4 Deletion

You can have your player name and your scores deleted at any time — see the data deletion page. Logging out inside the app removes the local record on your device; the server-side record is deleted on request.

4. Acceptable use

You shall not:

violate applicable law or infringe third-party rights;
submit scores other than by playing — no automation, no scripted clients, no replaying of captured requests;
scrape, mirror or bulk-download the puzzle set, the images or the leaderboard;
interfere with, overload or attempt to gain unauthorised access to the backend or any related system;
circumvent the purchase mechanism or the free-tier limit;
reverse engineer the app except to the extent that mandatory law — for example Art. 6 of Directive 2009/24/EC on interoperability — permits it despite a contractual prohibition;
transmit malware or harmful content.

Where use exceeds normal individual play or where misuse is suspected on good-faith grounds, we may rate-limit requests, restrict features, or suspend access. Security research conducted under the coordinated vulnerability disclosure policy is expressly permitted and is not a breach of these Terms.

5. Intellectual property

5.1 Ours

The Services — software, design, the Snapshots name and logo, the puzzle set and its images — are protected by intellectual property law. All rights not expressly granted remain with the Provider.

5.2 Your licence

You get a personal, non-exclusive, non-transferable right to use the app on the devices permitted by the store’s terms, for private, non-commercial purposes. Apple’s Licensed Application End User Licence Agreement applies in addition, as required by the App Store; where it and these Terms conflict for App Store purchases, Apple’s document governs the licence of the app itself.

5.3 Third-party marks

Apple, App Store, iPhone and iOS are trademarks of Apple Inc. See the trademark notice. Open-source components and their licences are listed in the open source notices.

5.4 Feedback

Suggestions you send us may be used without obligation to you.

6. Purchases

6.1 What is sold

Snapshots is free to download and free to play with a starter quota of puzzles. A one-time in-app purchase removes that quota permanently. It is not a subscription: nothing renews, and nothing is charged again.

6.2 Who sells it to you

Where you are	Seller	Who owes the consumer duties
EU/EEA, United Kingdom, Switzerland, Türkiye	Apple Distribution International Ltd. (commissionaire — sells in its own name)	Apple
United States, Canada, Japan, Australia, New Zealand, Latin America and the remaining App Store territories	DigitalFreedom Global LLC (Apple acts as agent, selling in our name)	The Provider

Apple maintains these territory lists in Schedule 2 / Exhibit A of its developer agreement and may change them. Where Apple is the seller, the pre-contractual information, the order button under § 312j(3) BGB, the withdrawal instruction, the confirmation on a durable medium and the refund of the purchase price are owed by Apple. Where the Provider is the seller, those duties are ours.

6.3 Prices and payment

Prices are shown in the App Store at the time of purchase and include applicable taxes unless stated otherwise. Payment is processed by Apple; we never receive your payment details. Entitlement state is verified through RevenueCat, keyed to a pseudonymous identifier.

6.4 Restoring a purchase

The unlock is tied to the Apple ID that bought it and can be restored on any device signed in with that Apple ID, using the restore function in the app.

6.5 Refunds

Refunds for App Store purchases are handled by Apple, at https://reportaproblem.apple.com. Where the Provider is the seller (§ 6.2), you may also address a refund request to us at hello@digitalfreedom.co.za; we will process it within 14 days of accepting it. Mandatory statutory rights — conformity remedies under Directive (EU) 2019/770 and their national equivalents — are unaffected by either route.

6.6 EU right of withdrawal

For consumers in the EU/EEA the purchase is a contract for digital content, concluded with Apple as the seller (§ 6.2). The 14-day right of withdrawal and the conditions under which it lapses for digital content supplied immediately (§ 356(5) BGB and its national equivalents) are therefore exercised against Apple. Nothing in these Terms shortens or restates that right.

7. Third-party services

The Services integrate with the App Store, Apple In-App Purchase and RevenueCat; the website links to third-party sites. Your use of a third-party service is subject to that party’s own terms and privacy policy. We do not control those services and are not liable for damage arising from your use of them.

8. Disclaimer of warranties

To the maximum extent permitted by law, the Services are provided “as is” and “as available”, and we disclaim implied warranties of accuracy, completeness, reliability and fitness for a particular purpose, and do not warrant that the Services will be uninterrupted, secure or error-free.

Nothing in this section excludes or limits any warranty, guarantee or liability that cannot be excluded under mandatory applicable law, including mandatory statutory consumer warranty rights. For consumers in Australia and New Zealand, § 12.5 applies and prevails over this section.

9. Limitation of liability

To the maximum extent permitted by law, the Provider is not liable for indirect, incidental, special, consequential or punitive damages, nor for loss of data, profits or revenue; and total aggregate liability does not exceed the greater of the amount you paid in the 12 months preceding the claim or EUR 100.

Mandatory carve-outs. These exclusions do not apply to, and the Provider remains fully liable for: (a) intent or gross negligence; (b) injury to life, body or health; (c) liability under mandatory product-liability law, including the German Produkthaftungsgesetz; (d) the culpable breach of an essential contractual obligation (Kardinalpflicht) — where liability for slight negligence is limited to the foreseeable, contract-typical damage; and (e) any other liability that cannot be limited under mandatory law. Mandatory statutory consumer rights remain unaffected. For consumers in Australia and New Zealand, § 12.5 applies and prevails.

10. Termination

You may stop using the Services at any time; deleting the app ends the contract for the app. We may suspend or terminate access for good cause — a material breach of these Terms, misuse, or where required by law, a court, an authority or the store operator. A one-time purchase already made is unaffected by a termination that is not attributable to your breach. Provisions that by their nature survive — liability limits, intellectual property, governing law — continue after termination.

11. Governing law and disputes

11.1 Governing law

These Terms are governed by the laws of the State of Wyoming, United States, excluding its conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods. Where you are a consumer, this choice does not deprive you of the protection of the mandatory provisions of the law of your country of habitual residence (Art. 6(2) Rome I Regulation and equivalent rules).

11.2 Jurisdiction

For users who are not consumers, the courts of Sheridan County, Wyoming, have exclusive jurisdiction. Consumers may bring proceedings before the courts of their country of habitual residence, and may be sued by the Provider only there.

11.3 Consumer disputes in the EU

The European Commission’s Online Dispute Resolution platform ceased operation on 20 July 2025 following the repeal of Regulation (EU) No 524/2013 by Regulation (EU) 2024/3228. Write to us directly at hello@digitalfreedom.co.za. The Provider is neither obligated nor willing to participate in proceedings before a consumer arbitration board unless required by law.

12. Regional provisions

12.1 European Union and EEA

Who sells your purchase: Apple, as commissionaire — see § 6.2. The pre-contractual information under Art. 246a EGBGB, the order button under § 312j(3) BGB, the withdrawal instruction and model form, the confirmation on a durable medium (§ 312f BGB) and the refund of the purchase price are owed by Apple. This allocation holds for the EU and EEA only.

Conformity and updates. Directive (EU) 2019/770 governs the supply of the digital content between you and the Provider, independently of who took the payment. The conformity requirements of Art. 6 to 8 and the update duty of Art. 8(2) are mandatory under Art. 22 and are not excluded by anything in these Terms — see § 2.4.

For consumers in the EU/EEA, the following do not apply: any exclusion or limitation of liability beyond the mandatory carve-outs in § 9; any modification of the Service beyond what § 2.2 permits; any deemed acceptance of changed terms by silence alone; any choice of law displacing the mandatory protections of your habitual residence; and any clause making the English version binding where the law of your Member State requires the local language (§ 13.6 states the governing-language rule).

National specifics. Germany: the imprint duties under § 5 DDG and § 18(2) MStV are met in the imprint; § 308 No. 5 and § 309 No. 9 BGB apply to these Terms as consumer terms; the cancellation button under § 312k BGB attaches to contracts consumers are enabled to conclude via a website — the Provider concludes none that way, and an in-app purchase sheet is not a website. France, Belgium, Poland, Italy: local-language requirements apply; § 13.6 governs. Italy, Spain, Austria: on the age of digital consent (14), see the privacy policy.

12.2 United States

Where a state’s law prohibits it, the limitations on liability or warranties in §§ 8 and 9 do not apply.

12.3 United Kingdom

Consumer Rights Act 2015 protections apply. Liability for death or personal injury caused by negligence is not excluded.

12.4 Canada

Provincial consumer protection legislation may override certain provisions. For residents of Quebec the French version governs where Quebec law so requires (§ 13.6).

12.5 Australia and New Zealand

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled:

to cancel your service contract with us; and

to a refund for the unused portion, or to compensation for its reduced value.

You are also entitled to choose a refund or replacement for major failures with goods. If a failure with the goods or a service does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time. If this is not done you are entitled to a refund for the goods and to cancel the contract for the service and obtain a refund of any unused portion. You are also entitled to be compensated for any other reasonably foreseeable loss or damage from a failure in the goods or service.

The notice above qualifies §§ 8 and 9 and prevails over them.

The guarantees. For digital products supplied to a consumer, the Australian Consumer Law guarantees acceptable quality (s. 54), fitness for a disclosed purpose (s. 55), correspondence with description (s. 56), due care and skill (s. 60) and fitness of services for the specified purpose (s. 61); the New Zealand Consumer Guarantees Act 1993 provides the equivalents (ss. 6, 8, 9, 28, 29). Where a failure is major, you choose between refund and replacement — the supplier does not. Section 64 ACL voids any attempt to exclude these guarantees; s. 43 CGA does the same in New Zealand.

Who owes them. The supplier is the Provider, not the store: Apple acts as our agent in these territories, selling in our name. The purchase contract is with DigitalFreedom Global LLC, and the guarantees and remedies above are owed by us directly. Write to hello@digitalfreedom.co.za.

12.6 Türkiye

For App Store purchases in Türkiye the seller is Apple Distribution International Ltd. as commissionaire, and the pre-contractual information and 14-day withdrawal duties under the Law on Consumer Protection (No. 6502) and the Distance Contracts Regulation attach to the store. Consumer disputes below the statutory threshold must be brought before a Consumer Arbitration Committee before a court; this is compulsory, nothing in these Terms contracts out of it, and it qualifies § 11.3.

12.7 Japan

For sales to consumers in Japan the Provider is the seller (the App Store is an agent territory), so the display duties of the Act on Specified Commercial Transactions (特定商取引法) — name, address, contact details, price, cancellation terms — attach to the Provider and are met in the imprint and in § 6 of these Terms.

12.8 Other jurisdictions

Where local mandatory law restricts a provision, that provision applies only to the extent permitted. Mandatory consumer protections of your habitual residence remain unaffected everywhere.

13. General

13.1 Force majeure

Neither party is liable for delay or failure caused by events beyond reasonable control — acts of nature, war, civil unrest, cyber-attack, government action, pandemic, prolonged power or telecommunications outage, or failure of upstream infrastructure. This does not affect amounts already due or mandatory consumer rights.

13.2 Severability and waiver

If a provision is invalid, the rest remains in force. Failure to enforce a provision is not a waiver.

13.3 Assignment

The Provider may assign these Terms in connection with a merger, acquisition, reorganisation or sale of assets, and will inform users at least 30 days before a change of contracting entity. You may not assign without prior written consent.

13.4 Entire agreement

These Terms, together with the privacy policy, the cookie policy and the other documents linked from them, are the entire agreement between you and the Provider for the Services.

13.5 Changes

We may update these Terms. Material changes are notified at least 30 days in advance through the Services and, where consumer-protection law requires it, take effect only on renewed acceptance. Continued use after non-material changes constitutes acceptance.

13.6 Language

These Terms are published in ten languages. For a consumer, the version in an official language of their place of habitual residence governs where such a version exists. The English version governs for business users and for languages in which no version exists. This is the reverse of the usual clause and is deliberate: a clause making English binding does not hold in France, Belgium, Poland, Italy, Quebec or Türkiye.

13.7 Notices

Notices to the Provider: hello@digitalfreedom.co.za (general), data-protection@digitalfreedom.co.za (privacy), security@digitalfreedom.co.za (security). Notices to you are given in the app or on this website.

Terms of service